Terms & Conditions

Last Updated: November 2025

Please read these Terms of Service carefully before using our website. By accessing or purchasing from vigorhaus.com, you agree to be bound by these terms and our associated policies.

INTRODUCTION

These Terms of Service govern your use of the website vigorhaus.com (the “Site”) and any purchases made through it. The Site is operated by Vigorhaus (“we”, “us”, “our”).

By using this Site, you confirm that you are at least 18 years old or using the Site under the supervision of a parent or legal guardian.

ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or destructive code.

A breach of any terms will result in immediate termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmission over various networks.

Payment details are always encrypted and secure.

ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We strive to provide accurate product information. However, we are not responsible if information on this Site is inaccurate, incomplete, or outdated.

Product descriptions, pricing, stock status, and shipping timelines may change without notice.

 MODIFICATIONS TO SERVICE AND PRICES

Prices for our products may change without notice.
We reserve the right to discontinue or modify the Service or any part of it at any time without liability.

 PRODUCTS OR SERVICES

Some products may be available exclusively online through our website.
Products may have limited quantities and are subject to return or exchange according to our Return Policy.

We make every effort to display images and colors accurately, but cannot guarantee perfect representation on all screens.

 ORDER PROCESSING & FULFILLMENT

All orders are subject to acceptance and availability.
Processing Time (Handling Time): 2–3 business days
Transit Time (UAE): 8–11 business days

We reserve the right to cancel or limit quantities purchased per person or household.

BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order.
You agree to provide current and accurate purchase, billing, and shipping information.

Incorrect addresses may result in delivery delays or additional shipping fees.

THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or external websites.
We are not responsible for examining or evaluating third-party content and cannot be held liable for any issues arising from their use.

PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available on our website.

ERRORS, INACCURACIES & OMISSIONS

Occasionally, there may be information on the Site that contains errors or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct these errors at any time without prior notice.

PROHIBITED USES

You may not use the Site for any unlawful purpose, including but not limited to:

– Impersonating another person
– Uploading malicious code
– Violating intellectual property rights
– Interfering with security features
– Collecting personal information of others
– Engaging in fraudulent activity

We reserve the right to terminate your use of the Site for violating any prohibited uses.

DISCLAIMER OF WARRANTIES

We do not guarantee that the Site will be uninterrupted, error-free, or secure.
Products and services are provided “as is” and “as available” without warranties of any kind.

LIMITATION OF LIABILITY

Vigorhaus shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

– Use or inability to use the Site
– Errors or omissions in content
– Unauthorized access to your information
– Delay or failure in delivery
– Product misuse

Our maximum liability shall not exceed the amount you paid for your purchase.

INDEMNIFICATION

You agree to indemnify and hold harmless Vigorhaus and its affiliates from any claims or demands arising from your breach of these Terms or misuse of the Site.

SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full effect.

TERMINATION

These Terms are effective unless terminated by either party.
We may terminate access if you fail to comply with any provision in these Terms.

GOVERNING LAW

These Terms of Service are governed by the laws applicable in Hong Kong, without regard to conflict-of-law principles.

CONTACT INFORMATION

Questions about these Terms should be sent to our support team:

support@momsandpops.com

Registered Address (Not a visiting address):
Unit 2A, 17/F Glenealy Tower
no. 1 Glenealy
Central, Hong Kong