Contact
GET IN TOUCH
If you have a question about your order, need assistance with a product, or require support at any stage of your shopping experience, our team is here to help.
Before You Contact Us
Please check our Frequently Asked Questions page first — many common questions are already answered there and may help you immediately.
If you still need support, feel free to reach out to us directly.
Customer Service Opening Hours
Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: 11:00 AM – 6:00 PM
We aim to respond within 24 hours.
Direct Contact
You can reach our support team at:
support@vigorhaus.com
All customer communication is handled online.
Email or or DM us on instagram for updates.
Track Your Order
For real-time updates on your shipment, please visit the Track Your Order page on our website. Most delivery and tracking questions can be resolved there quickly.
Important Information
Momsandpops does not operate a walk-in store or customer service location in the United States. To ensure smooth and efficient service, all support is handled online, and all orders are processed and shipped through our trusted fulfillment partners.
Business Information
Registered Business Address:
Unit 2A, 17/f Glenealy Tower
no. 1 Glenealy Central, Hong Kong
(This is not a visiting address.)
Number: +85258081407
Customer Support Email:
support@vigorhaus.com
We use encrypted SSL security to ensure your data is protected at all times.